RAF Safety (operated by Takareer Trading Company, “we,” “us,” or “our”) respects your privacy and is fully committed to protecting the personal and corporate data you share with us. This Privacy Policy explains how we collect, use, disclose, safeguard, and process your information when you visit our website (therafsafety.com), request wholesale quotes, or interact with our sales and logistics teams across our branches in Saudi Arabia.
By using our website or submitting your business details to us, you consent to the data practices described in this policy in accordance with the Saudi Arabian Personal Data Protection Law (PDPL).
1. Information We Collect
To serve our industrial B2B and retail clients efficiently, we collect two primary categories of information:
A. Information You Provide Voluntarily
- Procurement & Contact Details: Full name, corporate email address, phone numbers (including WhatsApp details for sales coordination), job title, and company name.
- Commercial Details: National ID/Iqama number (for individual retail purchases), Commercial Registration (CR) numbers, and VAT certificates for corporate account registration.
- Transaction History: Billing addresses, project delivery locations across KSA, purchase orders, and payment records.
B. Information Automatically Collected
- Technical Logs: IP addresses, browser types, device information, and geographic location data.
- Usage Behavior: Pages viewed on therafsafety.com (e.g., specific category pages like Safety Gloves), time spent on site, and referral paths via cookies and tracking pixels.
2. How We Use Your Data
We process your information under lawful legal bases to fulfill your business requests and improve our supply chain operations:
- Fulfillment of Orders: To process custom pro-forma invoices, manage bulk manufacturing queues for our Pakistan-based leather facility, arrange regional KSA freight delivery, and manage branch collections.
- B2B Communications: To send requested quotes, provide safety certificate updates (such as SASO or CE EN388 documentation), and notify you of stock availability in regional hubs like Al Jubail or Riyadh.
- System Optimization: To analyze web behavior, fix speed or code bugs, and enhance our digital product catalog layout.
- Legal Compliance: To comply with tax obligations under ZATCA, verification protocols, or valid corporate audits.
3. Data Storage, Security, and Protection
- Security Framework: We implement robust administrative, technical, and physical security parameters to safeguard your personal data from unsanctioned access, leaks, alteration, or destruction.
- Data Hosting: In alignment with KSA data sovereignty guidelines, client and transaction logs are securely stored on protected databases with restricted access granted only to authorized logistics and account management personnel.
- Payment Security: We do not store financial account credentials on our public web servers. All digital transactions executed online are securely routed through certified, local Saudi payment gateways (supporting Mada, Visa, and Mastercard).
4. Information Sharing and Third-Party Disclosures
We do not sell, trade, or rent your personal or corporate data to third-party marketing entities. Your data is only shared with trusted service providers strictly necessary to execute our business operations:
- Logistics & Freight Partners: Local KSA heavy-freight and courier networks tasked with hauling bulk pallet shipments to your project sites or warehouses.
- Manufacturing Facilities: Our internal factory operations in Pakistan receive necessary production metrics (e.g., custom branding or sizing requirements) but do not receive individual consumer identities.
- Legal Authorities: When mandated under Royal Decrees, SDAIA enforcement, or current legal court mandates within the Kingdom of Saudi Arabia.
5. Your Data Rights Under KSA PDPL
Under the Kingdom’s Personal Data Protection Law, you possess explicit rights regarding your personal records. You may contact us at any time to:
- Right to Know/Access: Request a detailed summary of the exact personal information we hold regarding your account.
- Right to Correction: Request immediate updates or modifications to inaccurate or out-of-date records (such as changed corporate phone numbers or delivery routing directions).
- Right to Destruction: Request the deletion of your personal history when it is no longer required for active commercial contracts, active supply warranties, or mandatory ZATCA statutory retention frameworks.
- Right to Withdraw Consent: Revoke your consent for marketing materials or promotional updates at any point.
6. Cookies and Tracking Mechanisms
Our website uses tracking cookies to distinguish you from other professional users and customize your catalog browsing flow. You can opt to disable cookies through your specific browser configurations; however, doing so might limit the performance of technical elements, such as interactive quote request carts.
7. Policy Amendments
We reserve the right to revise this Privacy Policy to reflect changing domestic regulatory environments or updated corporate protocols. Any adjustments made will be signaled by updating the “Last Updated” marker at the top of this page.
Contact Our Data Protection Desk
For privacy-related inquiries, data access requests, or to update your company’s commercial data profiles, please reach out directly to our administration office:
- Registered Entity: Takareer Trading Company
- Corporate Address: JV48+8FH, Qasir Street, Mashael District, Riyadh 14327
- Primary Compliance Email: Takareer.trading@gmail.com
- Official Corporate Support lines: +966 (0)54 778 9997 | +966 (0)54 484 8017